Privacy Policy

Introduction

AMR LLC ("CaspiCloud", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our cloud infrastructure services.

Information We Collect

We collect information to provide and improve our services:

Personal Information

• Name and contact details (email, phone number)
• Company name and business information
• Billing and payment information
• Account credentials and authentication data

Technical Information

• IP addresses and access logs
• Resource usage and performance metrics
• API requests and system logs
• Browser type and device information when accessing our portal

How We Use Your Information

We use collected information for the following purposes:

• Providing and maintaining cloud infrastructure services
• Processing payments and managing your account
• Communicating about service updates, maintenance, and support
• Improving our services and developing new features
• Ensuring security and preventing fraud
• Complying with legal obligations

Data Storage and Location

All customer data and personal information is stored in our data center located in Azerbaijan. We do not transfer your data outside of Azerbaijan except when explicitly requested by you or required by law. Data is retained for as long as your account is active, plus a reasonable period for legal and business purposes.

Information Sharing

We do not sell your personal information. We may share information only in these circumstances:

• With service providers who assist in operating our services (under confidentiality agreements)
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

Security Measures

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Regular security audits and monitoring
• Physical security at our data center facilities
• Employee training on data protection

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your data

Cookies and Tracking

Our website uses essential cookies for functionality and security. We use minimal analytics to improve our services. You can configure your browser to reject cookies, but this may affect some features of our portal.

Children's Privacy

CaspiCloud services are intended for business use and are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy periodically. Significant changes will be communicated via email to registered users. The date of the last update is shown at the top of this page.

Contact Us

For privacy-related questions or to exercise your rights, please contact our privacy team:

• Email: [email protected]
• Demirchi Tower, Khojaly av37, AZ1025, Baku, Azerbaijan